Singer Group
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Juridisch

Naleving van de POPI Act

Last updated: 25 October 2026

1. Our commitment

1.1 This website is operated by the Singer Group, 17 Wale Street, Cape Town City Centre, 8000. The Singer Group company that operates it is the responsible party for your personal information under the Protection of Personal Information Act 4 of 2013 (POPIA). We are committed to protecting your personal information and to complying with POPIA.

1.2 Our Privacy Policy, at www.singergroup.co.za/privacy, explains what personal information we collect, why we collect it, who we share it with and how long we keep it.

2. Your rights

2.1 Under POPIA you have the right to:

  • ask whether we hold personal information about you, and request a copy of it;
  • ask us to correct or update information that is inaccurate, incomplete, misleading or out of date;
  • ask us to delete or destroy information we are no longer authorised to keep;
  • object, on reasonable grounds, to our processing of your information;
  • object at any time to receiving direct marketing;
  • withdraw your consent at any time, without affecting processing that took place before you withdrew it; and
  • lodge a complaint with the Information Regulator.

3. How to make a request

3.1 Email our Information Officer at info@singergroup.co.za with:

  • your full name and contact details;
  • what you would like us to do, for example provide a copy of your information, correct it or delete it; and
  • any details that will help us find your records, such as booking dates or a reference number.

3.2 We may ask you to confirm your identity before we act on your request. We will respond within 30 days. Requests for copies of records are handled under PAIA, and a prescribed fee may apply; we will tell you in advance if it does.

3.3 To stop receiving marketing, use the unsubscribe link in any of our emails, or contact us.

4. Our Information Officer

4.1 Contact details:

4.2 Our manual under the Promotion of Access to Information Act 2 of 2000 (PAIA) explains how to request access to records we hold. It is available on request from our Information Officer.

5. Complaints

5.1 If you are not satisfied with our response, you may lodge a complaint with the Information Regulator: